Privacy Policy

Last Modified: January 15, 2014

This Privacy Policy describes the types of information that Outlier Solutions Inc (Outlier) collects, retains and uses, how we do this and the safeguards that are in place to protect your privacy. Although Outlier delivers products and services to businesses, we understand that from time to time we may become privy to personal information (information about identifiable individuals, outside of the information that would generally appear on a business card).

Site Browsing Information

We keep track of who visits our site (via cookies, IP addresses and user login), what browser was used, when, and how the site is used. This information is used to improve our website experience and to optimize our product and service offerings. We may use third party tools (such as Google Analytics) for the purpose of analyzing site traffic and usage patterns.

Registered Users

When you become a registered user, you are required to provide certain information including your company’s name, your company’s address, your name, the type of reporting entity that you are affiliated with (if applicable), your phone number and your email address. This information is used to deliver products and services, provide ongoing access to customized products purchased via the website and for internal analytics used to optimize our products, services and marketing.

We do not share your information with any organizations or individuals unless it is required in order to deliver our products and services or by law.

Information About Customers

When you become a customer, you are required to provide payment(s) for the product(s) and/or service(s) that is being purchased. Outlier does not maintain customers’ payment information; our payment processor to complete the payment uses this information.

We maintain records of the products and services that were purchased, when, by whom and the purchase price. This information is used to improve our product and service offerings, as well as to assist in the resolution of any disputes that may arise.

Data Storage & Retention

The information that we collect is stored on servers, which may be located outside of Canada, including servers in the United States. Any information stored outside of Canada is subject to the laws of the jurisdiction in which it is stored.

Concerns, Comments or Complaints

Any questions regarding Privacy at Outlier should be directed to our Privacy Officer via email at [email protected].