Written with Heidi Unrau
We want to alert you to a rise in phishing emails impersonating Outlier Compliance Group.
Several of our clients have recently received emails that look like they’re from Outlier Compliance Group, but are definitely not.
What’s a Phishing Email?
Phishing is when someone sends a fake email pretending to be a trusted company, organization, or person in an attempt to trick you into:
- Opening an infected attachment
- Clicking on a malicious link
- Sharing sensitive information like passwords, banking details, or personal data
The goal is to steal your personal, financial, or login information and/or infect your computer. These emails can look very convincing, especially if you’re expecting documents or communication from a real company.
Recent Example
Our client received an email from dave.outliersolutions@proton.me with an official-looking PDF attached. It seemed legitimate. But this is NOT one of our addresses, and the sender has no connection to Outlier Compliance Group.
We want to be clear:
Outlier Compliance Group only sends emails from addresses ending in @outliercanada.com. Anything else is not from us, even if the name and logo look the same.
How to Spot a Phishing Email
Scammers are counting on you to miss the signs. Here’s what to look out for:
- The email address is off
Scam emails often use free accounts like Gmail, Hotmail, and ProtonMail to impersonate businesses.
✅ Real: info@outliercanada.com
❌ Fake: info.outliersolutions@proton.me
Our emails always end with @outliercanada.com or may come trusted systems (i.e. @post.xero.com for invoices) - It creates urgency or confusion
Phishing emails try to scare you into acting fast. “Your account will be closed! Or open this document now!” Outlier will never use scare tactics. Pause and verify before clicking anything. - You weren’t expecting it
If you suddenly get an email, file, invoice, or link out of the blue, don’t open it. If there’s no context or explanation, that’s also a red flag. Legitimate companies usually let you know in advance if they’re sending something important. When in doubt, confirm. - The formatting feels off
Watch for poor grammar, strange wording, or weird punctuation. If it sounds “off,” it probably is. Never open or click on anything unless you are 100% sure it’s safe and legitimate.
What To Do If You’re Not Sure
If an email doesn’t feel right, even if it has the Outlier name and logo, don’t open it. Contact us directly using the email you already have in your contacts. Or email us at info@outliercanada.com.
It’s always better to double-check than to fall for a scam. We’re happy to confirm if an email is from us or not.
Stay safe. Stay alert.